Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
Text Marketing and Notifications
By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. You may reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply. For more information, please review this Privacy Policy and our Terms & Conditions.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the individual pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site.
We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels. When you make a purchase, we also collect your name, billing address, shipping address, payment information, email address, and phone number (referred to as Order Information).
How We Use Your Personal Information
We use Order Information to fulfil orders placed through the Site, including processing payments, arranging shipping, providing invoices, and sending order confirmations. We also use this information to communicate with you and screen orders for potential risk or fraud.
We use Device Information to help screen for potential risk and fraud, improve and optimise our Site, generate analytics about how customers browse and interact with the Site, and assess the effectiveness of our marketing campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our business. Our online store is powered by Shopify — review their privacy policy at shopify.com/legal/privacy. We also use Google Analytics — learn more at policies.google.com/privacy. You may opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights and business operations.
Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative.
You may opt out of targeted advertising through Facebook, Google, Bing, or by visiting the Digital Advertising Alliance opt-out portal at optout.aboutads.info.
Do Not Track
Please note that we do not alter our data collection and use practices when we detect a "Do Not Track" signal from your browser.
Your Rights
If you are a UK or European resident, you have the right to access the personal information we hold about you and to request that your information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the details below.
We process your information to fulfil contracts with you and to pursue our legitimate business interests. Please note that your information may be transferred outside of the United Kingdom, including to countries such as Canada and the United States.
Have a question?
Contact us on : info@elnoralondon.com
Your privacy matters to Elnora London — always.