Terms & Conditions

These Terms & Conditions apply to all users of the Elnora London website. By using our site, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update or modify these terms at any time. Continued use of the website after changes indicates your acceptance of the updated terms.

We strive to ensure that all product descriptions, images, and details are accurate. However:

• Colours may vary slightly due to screen settings
• Minor variations in design or finish may occur

All jewellery is designed for everyday wear, but proper care is recommended to maintain longevity.

All prices are listed in the applicable currency and may change without prior notice.

We accept secure payments through trusted payment gateways. By placing an order, you confirm that:

• All payment details provided are accurate
• You are authorised to use the payment method

Once you place an order, you will receive a confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

• Cancel or refuse any order
• Limit quantities purchased
• Correct pricing or product errors

Orders are processed within 1–2 business days. Delivery times vary depending on your location.

• Shipping timelines are estimates and may be affected by external factors
• Delays caused by couriers, customs, or unforeseen events are beyond our control

For full details, please refer to our Shipping Policy.

We offer a return policy in line with our guidelines:

• Orders can be cancelled before dispatch
• Returns are accepted within the specified return period
• Items must be unused, unworn, and in original packaging

Refunds are processed within 5–7 business days after approval.

For full details, please refer to our Cancellation, Refund & Returns Policy.

Elnora London jewellery is crafted using high-quality stainless steel and 18K gold PVD plating.

While our jewellery is:

• Waterproof
• Tarnish-resistant
• Durable

We recommend proper care to maintain its shine and longevity.

All content on this website—including images, text, branding, and design—is the property of Elnora London.

You may not:

• Copy, reproduce, or distribute content without permission
• Use our brand name or materials for commercial purposes

Elnora London is not liable for:

• Indirect or incidental damages
• Losses caused by misuse of products
• Delays beyond our control

Our liability is limited to the value of the purchased product.

Your personal information is handled securely and in accordance with our Privacy Policy.

We do not sell or misuse customer data. Information is used only to:

• Process orders
• Improve customer experience
• Provide updates and support

These Terms & Conditions are governed by the laws of the United Kingdom.